Interview with Sandeep Dsilva, Founder and CEO of Mizzen Digital

1) Please provide us with an overview of Mizzen Digital and its services.

In the maritime sector, access to reliable information is crucial for making informed, data-driven decisions. Mizzen Digital offers a suite of services encompassing the management of voyage and port costs, financial transactions, voyage planning with route and weather optimization, bunkering support, and customization tailored to meet specific business requirements. Our services represent a cutting-edge digital solution that facilitates real-time decision-making, breaks down organizational silos, and promotes transparency.
(Text by Hirofumi Yamamoto)

2) What sets Mizzen Digital’s service apart?

Mizzen Digital’s user-friendly, cloud-native platform simplifies spend accounting and enhances voyage performance processes while ensuring data security and privacy. Connecting seamlessly with ship agents and suppliers globally, our platform enables the centralized management of contractual obligations. Beyond efficiency, we prioritize peace of mind, offering port expense management services supported by a seasoned team with extensive experience in dealing with agents, vendors, and stakeholders. Our platform not only enhances efficiency but also empowers users to keep costs in check while maintaining comprehensive oversight.
The platform provides robust reporting and analysis capabilities, empowering shipowners, commercial operators, and charterers to make well-informed decisions based on vessel performance.

3) How is the government sector influencing emerging companies, and how is Mizzen Digital responding?

We believe the government plays an active role in fostering a conducive environment for the startup ecosystem. The Start-up India initiative is a positive step, but there is room for further support. To maximize our impact in the global market, it’s crucial to leverage existing achievements. While Start-up India provides initial support, additional backing from banks could catalyze growth. Preferential treatment for startups in diverse sectors is also worth considering.

4) What is your customer base like?

Mizzen Digital’s application ecosystem is crafted to accommodate the diverse needs of the shipping industry. We serve technical managers, ship managers, charterers, and brokers, providing in-depth analysis, trends, and tools to optimize PNL and internal operations. Our application caters to vessels across various sectors, including liner, oil tanker, gas carrier, bulk carrier, specialty cargo, offshore, and chemical businesses.

5) How do you adapt to evolving market trends?

Given the dynamic nature of the marine market, Mizzen Digital stays abreast of changes by partnering with service providers worldwide, who share critical information through our contracts. We maintain representatives in APAC, the Americas, and Europe to provide feedback on market developments, services, and providers. Special focus is given to the West Coast, where we are actively expanding our agency and brand outreach activities.

6) How do you prioritize employee satisfaction?

Our core values revolve around being employee-centric, and understanding that happy and satisfied employees are pivotal to our success. We have policies and processes in place to create an environment where employees can take charge of their careers. Leadership at Mizzen Digital aims to foster teams with a shared vision and purpose, encouraging career growth, maintaining work-life balance, promoting positivity in the workplace, recognizing employee contributions, and appropriately rewarding their efforts.

7) What is Mizzen Digital’s vision for the next five years?

Our vision is to become the preferred technology provider for the maritime industry, offering a comprehensive solution for all facets of shipping. We aspire to position the shipping and maritime sectors at the forefront of the inevitable technological revolution impacting every industry.

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